We use cookies to improve our website. For more information please see our Privacy Policy.

Delivery & Returns Information

Thanks for shopping at www.barebonesuk.com.


Delivery Information

All of our products shown on the site are in stock and ready for immediate dispatch. Items ordered before 12pm will be dispatched on the same day, and will normally be with you the following day.

We only delivery to UK addresses. Although we are based in Brighton, we ship from a remote warehouse so local collection is not possible.


Returns Policy

 

If you are not entirely satisfied with your purchase, we are happy to help.

 

Returns

You have 14 calendar days to return an item from the date you received it. No reason is required, but may help us improve our service.

 

To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item, and the status.

 

If your return is approved, we will initiate a refund to your Paypal account or credit card within 7 days of receiving the goods back. The actual refund may take slightly longer, depending on your card issuer's policies.

 

No receipt is required when purchasing online, but your order will be checked against our system when requesting an RMA number.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Unfortunately shipping costs are non­refundable. Contact us If you have any questions on how to return your item.

 

Contact Us

If you have any questions on how to return your item to us, or to initiate return or refund, contact us. You must contact us and be in receipt of a returns merchandise authorisation (RMA) number before sending any item back. Once you have an RMA number, return your item to the below location using a tracked shipping service, for example Royal Mail signed for. Please don't only use Proof of postage.